Frequently Asked Questions
Find answers to common questions below. If you do not see what you are looking for, feel free to contact us.
We recommend ordering at least 3 days ahead for most cakes. Custom designs and larger orders may require more lead time. Check each cake page for specific requirements.
Pickup is available from our home kitchen. The exact address will be provided when your order is confirmed.
Currently, we offer pickup only. This allows us to ensure every cake reaches you in perfect condition.
We will discuss payment options when confirming your order. We accept various payment methods including cash at pickup.
Absolutely! Note your requests in the order form, and we will discuss what is possible when we confirm your order.
Yes, all cakes are prepared fresh in our home kitchen with care and attention to quality.
Please inform us of any allergies when placing your order. While we take precautions, our kitchen handles common allergens including wheat, dairy, eggs, and nuts. We cannot guarantee a completely allergen-free environment.
Please contact us as soon as possible if you need to cancel or modify an order. Cancellation terms depend on the order type and timing - we will discuss specifics when confirming your order.
Submitting a request through our website does not confirm your order. Your order is confirmed only after we contact you to verify availability, finalize details, and agree on pickup timing.
Yes! We love being part of special occasions. Contact us to discuss your needs, and we will work together to plan something perfect.